1. Acceptance of Terms
By accessing or using the RevuHive platform (“we,” “our,” or “us”), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

2. Platform Description
RevuHive provides tools to help businesses manage and enhance their online reputation. Our services include review request automation, monitoring, and retention tools. Note: We do not guarantee the receipt of reviews; success depends on user participation and client engagement.

3. Account Registration
To use certain features, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your credentials and any activity under your account.

4. User Conduct
You agree to use our platform lawfully and respectfully. You may not submit false information, infringe on others' rights, or interfere with the integrity or performance of our platform.

5. Privacy Policy
Your use of our platform is also governed by our

Privacy Policy, which explains how we collect, use, and safeguard your personal data, including SMS messaging consent and opt-out procedures.

6. SMS Messaging and Compliance
By opting in to receive SMS communications from RevuHive, you agree to receive messages related to:

- Marketing promotions

- Review and reputation notifications

- Appointment or service reminders

- System alerts and account authentication (e.g., two-factor authentication)

Message frequency may vary.

Message & data rates may apply depending on your mobile plan.

You may opt out at any time by replying STOP. For support, reply HELP or contact us at [email protected].

We do not share your SMS opt-in data with any third parties for their marketing purposes. For more details on how we handle your data, please see our Privacy Policy.

7. Intellectual Property
All content on the RevuHive platform—text, graphics, software, branding—is owned by RevuHive or its licensors and is protected under copyright and intellectual property laws.

8. Disclaimer of Warranties
The platform is provided “as is” without any warranties. We do not warrant that services will be uninterrupted or error-free.

9. Limitation of Liability
RevuHive is not liable for indirect, incidental, or consequential damages resulting from your use or inability to use the platform.

10. Modification of Terms
We may update these Terms at any time. Changes are effective immediately upon posting. Continued use of our services indicates your acceptance of the updated Terms.

11. Governing Law
These Terms are governed by the laws of the Province of Alberta, Canada.

Subscription, Refund, and Hosting Terms

12. Promotional Offer Eligibility
To qualify for the "First 50 Reviews Free" promotion, businesses must have at least 1,000 past clients' names, emails, and phone numbers uploaded to the system. All users are eligible for a free 14-day trial and a 30-day money-back guarantee.

13. Subscription Requirement
Your subscription must remain active and in good standing to retain access to RevuHive services and website features.

14. Non-Payment
If payment is not received on time, your account may be suspended or terminated. In such cases, all access and data associated with your account may become inaccessible.

15. Website Ownership Option
If you choose to purchase full website ownership, this covers the design, content, and development only. A separate monthly hosting fee will still apply.

16. Hosting Fee Requirement
A monthly hosting fee is required to keep your website live. Suspension will occur if this fee is not paid, and reactivation fees may apply.

Pricing, Refund, and Cancellation Policy

1. Transparent Pricing
Our pricing plans (e.g., Starter, Growth, Professional) are available on our website and are designed to deliver value at every level of business growth.

2. 30-Day Money-Back Guarantee
You may request a full refund within 30 days of subscribing by contacting our support team in writing. No refunds will be issued after this window.

3. Cancel Anytime
You may cancel at any time through your RevuHive account or by contacting our team. Your access will continue until the end of the current billing cycle.

4. Price Changes
We may adjust our pricing plans periodically. You will be notified in advance of any changes affecting future billing.

5. Payment Methods & PCI Compliance
RevuHive complies with PCI DSS standards. We accept major credit/debit cards (Visa, Mastercard, AMEX, Discover) and may also support other methods such as PayPal or bank transfers.

6. Policy Updates
We may revise this policy occasionally. All changes will be communicated via email and updated on our website.

Contact Us
RevuHive
260 Meadowbrook Drive East
Brooks, Alberta, Canada T1R 1N7
Email: [email protected]

By using RevuHive, you confirm you have read, understood, and agreed to these Terms and our Privacy Policy.