1. Acceptance of Terms

By accessing or using the RevuHive platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our platform.

2. Platform Description

RevuHive provides a platform designed to help businesses manage and enhance their online reviews. Our services include features such as review request automation, review monitoring, and reputation management. Please note that RevuHive does not offer done-for-you review services directly; successful review capture depends on the cooperation and support of our users.

3. Account Registration

To access certain features of our platform, you may be required to create an account. You agree to provide accurate, complete, and current information during registration and to maintain the security of your account credentials.

4. User Conduct

You agree to use our platform in compliance with all applicable laws and regulations. You are solely responsible for any content you submit and agree not to engage in conduct that infringes on the rights of others or disrupts the proper functioning of our services.

5. Privacy Policy

RevuHive is committed to protecting your privacy. Our Privacy Policy, which is available on our website, explains how we collect, use, and disclose your personal information. By using our platform, you consent to the practices described in the Privacy Policy.

6. Intellectual Property

All content and materials available through the RevuHive platform—including text, graphics, logos, and software—are the property of RevuHive or its licensors and are protected by applicable intellectual property laws.

7. Disclaimer of Warranties

Our platform is provided on an "as is" and "as available" basis without any warranties, either express or implied. RevuHive does not guarantee the accuracy, completeness, or reliability of any content or information provided through the platform.

8. Limitation of Liability

RevuHive shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our platform, even if advised of the possibility of such damages.

9. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on our website, and your continued use of the platform constitutes your acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Province of Alberta, Canada.

11. Promotional Offer Eligibility

Only businesses that have 1,000 previous clients’ names, email addresses, and phone numbers saved in their account are eligible for the first 50 reviews free offer. However, all businesses qualify for a free two-week trial and a 30-day money-back guarantee.

12. Monthly Subscription Requirement

By subscribing to RevuHive's services, you agree to pay the monthly subscription fee as specified at the time of signup. This fee is necessary to keep your website active and maintain access to our services.

13. Non-Payment Consequence

If your monthly subscription fee is not paid in full by the due date, RevuHive reserves the right to suspend or terminate your account. Upon termination, all content, data, and functionalities associated with your account will become inaccessible.

14. Ownership Payment Option

Should you choose to pay in full to gain ownership of your website, please note that this payment covers only the website design, development, and associated content as agreed upon at the time of purchase. A monthly hosting fee will still be required.

15. Monthly Hosting Fee

Regardless of any upfront ownership payment, a monthly hosting fee is required to maintain your website on our servers. Failure to pay this fee may result in suspension or termination of hosting services.

16. Hosting Fee Non-Payment Consequence

If the hosting fee is not paid on time, RevuHive reserves the right to suspend hosting services. Your website will remain inactive until full payment, including any applicable reactivation charges, is received.

17. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

RevuHive

260 Meadowbrook Drive East

Brooks, Alberta, Canada T1R 1N7

Email: [email protected]

RevuHive Pricing, Refund, and Cancellation Policy

1. Pricing and Refund Policy

RevuHive offers transparent pricing for all our services. Our pricing plans, which may include tiers such as Basic, Premium, and Enterprise, are clearly outlined on our website. Each plan is competitively priced and designed to provide value-driven features to help businesses effectively manage and improve their online reviews.

2. Refund Policy

We are committed to your satisfaction. If you are not completely satisfied with our services within the first 30 days of your subscription, you may request a full refund. Refund requests must be submitted in writing to our customer support team within this period. After 30 days, refunds will not be issued; however, you may cancel your subscription at any time.

3. Cancellation Policy

You can cancel your subscription at any time through your RevuHive account dashboard or by contacting our customer support team. Upon cancellation, your access to RevuHive services will continue until the end of the current billing cycle, and no further charges will be incurred.

4. Price Changes

RevuHive reserves the right to modify its pricing plans at any time. Any changes to subscription fees will be communicated to customers in advance and will apply only to future billing cycles. Current subscription periods will not be affected by price changes.

5. PCI Compliance and Payment Methods

RevuHive adheres to the Payment Card Industry Data Security Standard (PCI DSS) to ensure the security of your payment information. We accept all major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Additional payment methods, such as bank transfers or PayPal, may also be available.

6. Policy Updates

We may update our pricing and refund policies from time to time. Any changes will be communicated via email and will become effective immediately upon posting on our website.

7. Contact Us

For any inquiries or concerns regarding our pricing, refund, or cancellation policies, please contact our customer support team at [email protected].

By using the RevuHive platform and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions along with our Pricing, Refund, and Cancellation Policy.